Question 1

What is an Escape Room?

Accepted Answer

Escape games are real-life, interactive puzzle rooms that require players to work together in order to solve clues, answer riddles, decipher codes, and find hidden items before the clock hits 0. You have 60 minutes. Will you be the next Escape Whiz?

Question 2

Can I walk in and book a room?

Accepted Answer

No, we have to run on a schedule and we must schedule time to prepare rooms and insure that everything is ready for your designated arrival time. Booking online is the best way to see available time slots and to insure that you have secured your reservation time. This will allow you to get waivers signed (via email) as well as it let's our staff know exactly when to expect you. If you have further questions feel free to give our staff a call and we can answer all your questions for you and your party.

Phone:  (225) 435-0540

Question 3

Am I really LOCKED in a room?

Accepted Answer

The escape rooms are typically designed with a theme or mission in mind. The rooms at Escape Whiz are NOT LOCKED and customers can freely exit the game at any time if they need to.  Obviously there are locked doors and puzzles within the Escape Games - but the main room's door and all fire exits are NOT LOCKED.

Question 4

Can I leave the room once the game starts?

Accepted Answer

Here at Escape Whiz we will not penalize a customer or a team if a player has to leave the room momentarily.  Our Game Masters that monitor the rooms are glad to assist you or anyone in your party that may need to step out of a game momentarily. Just speak to the cameras and microphones that are monitored in every room and the Game Master will promptly

NOTE: The time will not be paused while the other guest continue to play - but they will not receive any penalty for a player that needs to be excused from the game briefly.

Question 5

Why can't I bring my phone or smart watch into the escape game?

Accepted Answer

Phones are not allowed because we can't have the availability of individuals to take pictures and videos and possibly spoiling the puzzles and surprises in the various games for future players. Smart watches have a lot of capabilities but the main reason we don't allow smartwatches is because of the magnetic charging port. They will magnetize and set off some of the electronic props in the rooms.

NOTE: If you have to keep your phone with you because of work or other mandatory reasons - just let our staff know prior and we will work with you to insure that you and your team will enjoy your escape game.

Question 6

How do I book a game?

Accepted Answer

You will need to visit www.EscaspeWhiz.com (www.EscaspeWhiz.com)and select a time and date that is available for the game that you want to play. Once you have selected a game and time/date you go through the online purchase process. Make sure to use a valid email address because that is where all of your confirmation emails, waivers and team photos will be sent.

Question 7

Can we play more than one game?

Accepted Answer

Sure, as long as you schedule your games in sequence of availability. If you have a party or large group and would like to play multiple games, give us a call (225) 435-0540.  We will be glad to work with you to make your group to make a great and fun experience.

Question 8

Can just 2 people play a game?

Accepted Answer

Absolutely! We must have the minimum number of players in place of (4) so that we can keep all of the games private. (Since Covid19 -  you won't be paired up with strangers) - but if you would like to complete the game with just you and a partner you just pay the for the minimum of spaces (4) and you will have the room/game to yourself.

Question 9

Do you have a party space for birthday parties?

Accepted Answer

No we don't have a dedicated space for birthday parties. Most people will have their party or gathering at home or a local restaurant either prior or after the escape games. If you have additional questions please give us a call or send us an email and we will be glad to help you have a great experience.
(225)  435-0540
 or
 https://www.escapewhiz.com/contact (https://www.escapewhiz.com/contact)

Question 10

Is my child too young for an escape room?

Accepted Answer

No! 
We have had children as young a year old play and complete our games. We have specially designed FIND MR TITO (https://www.escapewhiz.com/find-mr-tito)to be a game that young children can enjoy with their parents and other children. We only ask that an adult be with your children while playing the game for their safety.

Question 11

Where should I park?

Accepted Answer

We have lighted parking available in the front our our building on 
13731 Florida Blvd, Livingston La, 70754 (https://www.google.com/search?q=13731+Florida+Blvd%2C+Livingston+La%2C+70754&oq=13731+Florida+Blvd%2C+Livingston+La%2C+70754&gs_lcrp=EgZjaHJvbWUyBggAEEUYOdIBBzc4OWowajeoAgiwAgE&sourceid=chrome&ie=UTF-8)

https://static.wixstatic.com/media/943347_06806b578c1f4f8ead4c8ee747fa81f0~mv2.jpg

Question 12

Do you have lockers to store my purse, jacket, etc.?

Accepted Answer

Yes we have complementary lockers to place your personal items in, and you will hold the key to that locker until after your game completes.

Question 13

Can I pay with cash on arrival?

Accepted Answer

No. We complete all of our bookings online EscapeWhiz.com (www.escapewhiz.com). When you reserve your room online you will pay for the reservation at that time.

We do not keep cash on the premise and do not have change.

If you have a special situation - please give us and we will work with you to make sure your experience runs smoothly for everyone.
(225) 435-0549

Question 14

Are any of your games ADA accessible?

Accepted Answer

Yes. We have had a number of groups with disabilities and physical restrictions (Including wheelchairs) complete and thoroughly enjoy our escape games.

Please give us a call to discuss any needs or special concerns that you might have.
(225) 435-0540

Question 15

How far in advance can I book a game?

Accepted Answer

You can reserve your escape game online up to 1 month in advance and up to 2 hours before the game is set to start.
 If you see a "Call to Book" that means that the game may be available, but you must call to book the game manually because it is so close to the starting time.
(225) 435-0540

Escape Rooms, Hammond Louisiana

Escape Whiz FAQ